IT Support That Never Sleeps
AI-powered triage. Real engineers. Remote support in minutes — for businesses that cannot afford downtime.
24/7
Available
100%
Real Humans
$0
Setup
❯ new-ticket --from "sarah@corp.co" --priority high
AI triage initializing ···
✓ Classified · VPN connectivity 97%
✓ Routed · Network Ops Tier 2
❯ resolve #4821 --method remote-session
✓ Session established · Verified
⊙ Resolved in 3m 12s
✓ Client notified · CSAT sent
❯
24/7
Always Available
100%
Real Human Support
$0
Setup Fees
Everything Your Business Needs
From frontline helpdesk to deep automation — one team, always available.
24/7 IT Support
Password resets, software installs, troubleshooting — anytime, day or night.
AI-Powered Triage
Tickets auto-classified, prioritized, and routed. Smart solutions suggested instantly.
Remote Support
Secure screen-share sessions with real engineers who fix problems fast.
Workflow Automation
Automate onboarding, reports, syncs, and repetitive tasks across your tools.
Security & Compliance
MFA enforcement, access audits, scam protection, and enterprise-grade logging.
Custom Tool Development
Need something unique? We build it — with live progress tracking on every project.
From “Help!” to Fixed in Minutes
Four steps. No hold music. No runaround.
Submit a Request
Open a ticket via portal, chat, email, or phone. Describe your issue — we handle the rest.
AI Triage & Route
AI instantly classifies your issue, suggests solutions, and routes to the right specialist.
Engineer Fixes It
A real engineer connects via remote session, runs automation, or builds a custom solution.
Resolved & Logged
You're notified, the fix is documented, and you rate the experience. Done.
Average resolution time: under 14 minutes for Tier-1 issues.
The Tuesday phone call
ends here.
You love them. But you're not their IT department. When the Wi-Fi drops, the printer jams, or a scary pop-up appears — give your parents someone they can call that isn't you, and that they can actually trust.
One button. That's it.
Your parent taps a single green button. A real person connects and fixes it — no codes to read out, no menus to navigate.
You get notified, not called.
We handle the problem and send you a quick update. No more dropping everything for a panic call about the printer.
We stop the scammers.
Suspicious pop-up? Sketchy email? We check it before they click. Scam protection is built into every plan.
Set up in 5 minutes.
You set it up once, from your phone, wherever you are. Then your parents are covered 24/7 — and so is your peace of mind.
Takes 5 minutes · Works on their Mac, PC, iPhone, or Android
Simple, Transparent Pricing
Plans for everyone — from individuals to enterprises.
Home Basic
For light users who need occasional help
- 2 support sessions/month
- AI self-service portal
- Email + portal support
- Knowledge base access
- Virus cleanup guidance
Home Premium
For anyone who wants reliable, unlimited tech help
- Unlimited support sessions
- Phone + remote support
- Priority response
- Device setup assistance
- Scam protection guidance
- Password manager setup
Home Family
Cover everyone under one roof
- Everything in Premium
- Up to 4 family members
- Parental controls help
- New device walkthrough
- Streaming & smart home setup
- Priority phone access
Need a one-time fix? We offer pay-per-session starting at $49.
Frequently Asked Questions
Be one of our first 50 families
We just launched. The first 50 families to join lock in lifetime pricing — and help shape a support service built for real people, not tech experts.
Real humans, background-checked
Every technician passes a background check before they ever touch a device. You always talk to a real person — never a maze of menus.
We will never ask for your password
Ever. We use secure, permission-based remote sessions you approve and can end anytime. If anyone claiming to be us asks for a password, it's not us.
No contracts, cancel anytime
Month-to-month. No lock-in, no cancellation fees, no surprises. Stay because it works — not because you're trapped.
Lifetime pricing. Locked in forever.
Join as one of our first 50 families and your rate never goes up — even as we add features, technicians, and 24/7 coverage. Help us build the IT department every family deserves.
No contracts · Cancel anytime · Your first week is on us
Ready to Stop Fighting Your Tech?
Become a founding member and lock in lifetime pricing. Real human support, set up in under 2 minutes. Your first week is on us — cancel anytime.